Welcome to Mallange!
info@mallange.com
info@mallange.com
Refund policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Mallange
Attn: Returns
2810 North Church Street
Wilmington, DE 19802
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
● Products in the Health & Beauty and Food & Beverage collections are excluded from the right of return due to their nature.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Please use our return portal located in the footer to submit your return request or please email customer service at info@mallange.com and provide us with your order number.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+1 (669) 255-5294
info@mallange.com